Pan-Greece Travel ("we", "our", "us") is committed to protecting your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable Greek law. This Privacy Policy explains how we collect, use, and protect your information.
1. Data Controller
Pan-Greece Travel
Owner: Socrates Tsiliklis
Location: Lagonissi, Attica, Greece
Email: info@pangreecetravel.gr
Phone: +30 697 299 9759
ΜΗΤΕ: 0208E81000716001
2. What Data We Collect
When you contact us or make a booking, we may collect the following personal data:
- Full name
- Email address
- Phone number
- Travel details (date, time, pickup/drop-off locations)
- Number of passengers and luggage
- Any special requests you communicate to us
We also collect technical data automatically (see Cookie Policy).
3. Purpose and Legal Basis for Processing
We process your personal data for the following purposes:
- To fulfill your booking — Legal basis: Performance of a contract (Art. 6(1)(b) GDPR)
- To respond to your inquiries — Legal basis: Legitimate interest (Art. 6(1)(f) GDPR)
- To comply with legal obligations — Legal basis: Legal obligation (Art. 6(1)(c) GDPR)
- To send you service-related communications — Legal basis: Consent (Art. 6(1)(a) GDPR)
4. How We Store and Protect Your Data
Your data is stored securely and is accessible only to authorized personnel. We do not sell, rent, or share your personal data with third parties, except where required to fulfill your booking (e.g., payment processors) or by law.
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, typically no longer than 3 years after your last contact with us.
5. Your Rights
Under GDPR, you have the following rights regarding your personal data:
- Right of access — You may request a copy of the data we hold about you.
- Right to rectification — You may request correction of inaccurate data.
- Right to erasure — You may request deletion of your data ("right to be forgotten").
- Right to restriction — You may request that we limit how we use your data.
- Right to data portability — You may request your data in a structured, machine-readable format.
- Right to object — You may object to processing based on legitimate interests.
- Right to withdraw consent — Where processing is based on consent, you may withdraw it at any time.
To exercise any of these rights, please contact us at info@pangreecetravel.gr. You also have the right to lodge a complaint with the Hellenic Data Protection Authority (HDPA) at www.dpa.gr.
6. Third-Party Services
Our website may use the following third-party services which have their own privacy policies:
- Google Fonts (typography)
- Font Awesome (icons)
- WhatsApp (direct communication)
- Google Analytics (website analytics, if applicable)
7. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. The date of the latest revision is shown at the top of this page. We encourage you to review this policy periodically.
8. Contact
For any questions or requests regarding your personal data, please contact us at:
📧 info@pangreecetravel.gr
📞 +30 697 299 9759